INFOGRAPHIC: Preparing Your Company for Emergency Response

A key service provided by many portable sanitation rental companies is 24/7 emergency response. Responding and assisting during states of emergency makes a positive impact on your community in a difficult time and presents opportunities in the form of income and brand recognition.

We’ve previously written articles about the ways to provide service when there’s a disaster and tips for managing customers. Now, we’ve created an infographic that summarizes the key things to know about providing emergency response services. It’s a catch-all of many of the important things you should consider as you prepare your company to deal with natural disasters or customer emergencies.

By being prepared, you can act more quickly and effectively, which will make a lasting impact on those you’re assisting.

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Preparing Your Company for Emergency Response

Consider the Potential Emergencies in Your Service Area

• Natural Disasters
  • Floods
  • Hurricanes
  • Tornadoes
  • Forest Fires/Wildfires
  • Earthquakes
• Customer Emergencies
  • Plumbing Emergencies
  • Power Outages
  • Last-Minute Requests

Pre-Emergency Preparation Tasks

• Have an Emergency Response Plan/Supplies List
• Train Employees on How to Respond to Emergencies & Answer Their Questions
• Establish an Emergency Contact Phone & Assign Someone to Be On-Call
• Inspect & Maintain Equipment So It’s Always Ready to Go
• Have a Trusted Supplier You Can Turn to If You Need Anything Fast
• Get Your Business on Preferred Vendors Lists (see Key Contacts section)

Considerations for During the Response & After

• Have Food/Drink Readily Available for Employees
• Have a Reliable Method of Checking in with Employees Available
• Be Prepared to Provide Service More Frequently Than Normal (Heavy Usage or Bacteria Growth from Heat)
• Maintain Communication with Local Authorities About Requirements & Updates
• After the Emergency, Reward the Responding Employees Accordingly with a Bonus, Time Off, etc.
• Meet with Employees to Discuss What Went Well, What Didn’t & How to Improve for the Next Emergency