Among the common issues PROs experience when servicing portable toilets is spilled blue. While blue doesn’t pose a severe environmental threat (as long as it does not contain formaldehyde), it can leave an unsightly stain and should be dealt with promptly. The Portable Sanitation Association International (PSAI) Code of Conduct includes a section that states, “We are vigilant in our monitoring activities to ensure we notice spills, however small. All employees understand that any noticed spill immediately becomes their personal responsibility and there are no acceptable excuses for failure to immediately and properly clean the spill.” With this in mind, here are some suggested steps for dealing with spilled blue:
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Step 1: Contain the spill to prevent it from spreading. Keep in mind that anything you use to contain the spill could get stained permanently.
Step 2: Use your wand to vacuum up the blue as best you can.
Step 3: To clean the remainder of the spill, use the cleaners/degreasers and rags you may have stashed in your spill kit. Kitty litter or oil dry can also be used. Depending on the stain, graffiti remover may even work. Never attempt to wash away the spill with water. This will only spread the chemical and leave a bigger stain.
Step 4: If you don’t have the proper supplies to clean the spill or are unable to clean it yourself, request assistance from someone else in your company. Never leave the site of the spill without addressing it.
Step 5: If necessary, notify the customer that the spill occurred, especially if you need to leave it unattended briefly or if you are unable to completely remove the stain. It’s not a good look for your company if you surprise your customer with a mess. It’s better to be proactive than reactive!
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