How to Find and Keep Good Help

In any industry, finding and keeping good help is one of the most important and lucrative responsibilities in the workplace whether you are in HR or the CEO of your company. Salaried and hourly employees comprise the majority of the workforce in America, yet many corporations and small businesses find that the employees they attract aren’t always qualified, reliable or work to the standards employers expect.

The portable restroom rental industry is no different, and employers at rental businesses face a different set of challenges associated with hiring, keeping and incentivizing employees so they remain loyal, reliable and maintain a positive work ethic throughout the duration of their employment. To help you out, we have compiled tips on how you can find and keep good help at your portable restroom rental business.

Finding and Keeping Good Help Goes Both Ways

It is crucial for the employee to feel like the company is transparent, their needs are heard and that they are working with an honest team with their best interests at heart. When you find and are preparing to hire a great new employee, be honest and upfront. The portable restroom rental industry is not for the faint of heart. Techs, drivers and employees in the office put in long days and often work weekends, especially in the summer when it is hot. The more transparent you are about their job expectations before you hire them, the better understanding the potential new employee will have about what is going to be expected of them.

Find Someone Who Wants to Genuinely Work Hard

The portable restroom rental industry requires hard work, period. Technicians and drivers often work long hours driving, cleaning units, communicating with customers about your services and generally being available for any random situation that might come up on a Saturday afternoon or Tuesday night. Not all of your applicants will want to work hard. They might say they are willing to, but it doesn’t mean it is the truth. More often than not, you will find one hard worker among the masses, and after that, it is your job to keep them with the company to help build your brand and business.

Invest Your Time and Money in Training

When you find the perfect candidate, it is on you as the business owner to train the employee to the best of your ability. Go out into the field with your new hire and show them the ropes firsthand. Take them around and set an example for the new employee that not only are you willing to work hard with the team, but you are giving a deep, personal look inside the industry in real time.

Offer an Employee Referral Program for Your Team

Often, the best, most qualified and motivated new recruits come from some of your current employee referrals. When an employee refers a family member or friend, he or she already has a good idea of what the industry looks like and what they are getting into. It serves your business well to offer an incentive program for your employees who refer a friend who receives a positive review after 60-90 days. If they are a great hire and you are happy with his or her performance, give your employee a bonus or gift card. It will create a positive, rewarding work atmosphere and attract the best, most qualified new hires for your business.

Create a Checklist for Your Ad — Be Clear, Be Concise

When you are creating an ad, be real and honest with the expectations of what you are looking for in a new hire. We have found these characteristics are often some of the best to include in an ad:

• Punctual
• Attention to detail
• Safe, qualified driver with pristine record(s)
• Has a positive attitude
• Is a great team player
• Possesses the ability to lift over 50 lbs.
• Willing to work hard in various outdoor/environmental conditions

Whether you are looking for an administrative assistant or a pumper truck driver, it is important for you to have clear expectations for your new employees and keep good help by remaining transparent and offering them a salary and incentives that are worth their time.

Looking to Take Your Portable Restroom Business to the NEXT LEVEL? Download our FREE Guide: “Your Guide to Operating A Portable Restroom Business.”

Thinking About GETTING INTO the Portable Restroom Industry? Download our FREE Guide: “Your Guide to Starting A Portable Restroom Business.”