Have you received a phone call from a broker lately? These third-party providers use a search engine-optimized website and network of contacts to attract customers who want to purchase multiple services through one vendor.
Typically, brokers charge customers a higher price and only accept payments online. The broker subcontracts the services to local portable restroom companies. In return, the portable restroom operator provides the rental service with minimal customer contact.
While some PROs report success (and higher rates) with third-party rental services, others voice payment and reputation concerns. Before working with a broker, consider the potential benefits and disadvantages of subcontracted work.
Rental customers choose brokers for convenience, as a broker provides a variety of services in one spot. The customer doesn’t need to deal with multiple vendors and payments. Instead, they pay for a third party to handle the details. Working with a broker may provide several advantages to your company.
Unfortunately, not every third-party rental service is on the up and up. Some may lack phone manners. Others may refuse to pay for damages to your units. Before entering into business with a broker, consider these disadvantages.
Brokers can provide an extra source of income when you need it. However, it’s essential to protect your company by only working with reputable third-party providers. Start by reviewing the broker’s online ratings. Then, raise your rate for third-party services. Next, clarify how excess charges are handled. Lastly, get your payment upfront. As with any business situation, proceed with caution by making sure the pros outweigh the cons.
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